When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period, as well as a business's tenure and ranking on the Popularity Index on the site. To qualify for the award, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
This is not the first price Theranda Hotel is taking from Trip Advisor. On January 2015, Theranda hotel received Travelers' Choice® 2015 Service and Bargain Hotels, ranked on first place in both categories of winners. This is the third consecutive year that Theranda is awarded for its exceptional service from the travelers at the World’s Largest Travel Site.